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Conor’s experience in the hospitality industry

Conor’s experience in the hospitality industry
Conor Judge.
Friday 11th October 2013 by C. Freeman

Year 11 student Conor Judge had a successful work experience placement at the Premier Inn in Kettering. Conor was based at Telford Lodge for a week during which he learned the art of housekeeping, studied the bookings system and even served customers. He chose his placement as he is studying hospitality and catering and would like a career in the hotel industry.

Conor said: ‘I learned about housekeeping as every morning I inspected and checked all the rooms and helped out prepping the rooms. It was a lot of hard work. It had to be to a certain standard, nothing had to be out of place. After housekeeping I was mainly on the computer learning about the booking system, a program called BART. I was given a core skills workbook so every day I learned something new. It was really good, the amount of skills that I used was unbelievable. I did some waitering and also helped out on the bar serving soft drinks to guests. I met the staff, learned what they do and found out more about the kitchen.’

Conor was made to feel so welcome that he was invited to a charity rounders tournament that was held at another Premier Inn in Cambridge. Staff members from several establishments got together to raise funds for the Great Ormond Street charity.

He said: ‘Work experience made me feel a little bit more confident because I was interacting with many guests and customers. The staff at Telford Lodge really made me welcome. We were all one team, it was like a family working together. I put all my effort in, I wanted to make myself shine to the employers as well as myself.’

Reception team member Nicky Sullivan said: ‘I spent most of the week with Conor and we had so much going on that week, he got stuck in with housekeeping and everything. He was a very quick learner and a pleasure to have around. He is an absolute credit to the school.’

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